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Frequently Asked Questions
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Will water damage cause mold if not addressed quickly?Short version, yes. Long version… water left untreated begins to obtain the ability to grow mold after 24 hours. If you have water damage to your property, it is crucial that you properly address the issue.
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Who is responsible for monitoring the drying equipment?At ATP RESTORATION, our water damage mitigation specialists are responsible for monitoring the drying equipment. They will regularly check the equipment to ensure optimal performance and make any necessary adjustments to achieve the best drying results. If you notice any issues, such as power loss or equipment shutting off, please contact our office immediately.
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What environments foster mold growth?Mold thrives in warm, damp environments with poor ventilation. Common areas include basements, bathrooms, kitchens, and areas affected by water leaks or high humidity. Ensuring proper ventilation and addressing water issues can help prevent mold growth.
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How long will it take my property to dry?Drying time depends on several factors, including how long the area was exposed, the materials affected, and weather conditions. Even if surfaces feel dry, moisture may still be present in padding or subfloors. ATP Restoration monitors the process to ensure thorough drying, typically taking three to five days or longer.
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How do you prevent mold growth after water damage?ATP Restoration prevents future growth by quickly extracting water, using air movers and dehumidifiers for thorough drying, applying antimicrobial treatments, and using HEPA air scrubbers to improve air quality. We also inspect hidden moisture spots and remove compromised materials when necessary to ensure a mold-free environment.
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How quickly should water damage be addressed?As soon as possible! Ideally, within the first 24 to 48 hours. The longer water sits, the greater the risk of structural damage, mold growth, and costly repairs. Quick action can prevent long-term issues and protect your property. ATP RESTORATION is ready to respond 24/7 to help minimize the damage.
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Should I open the windows to help the drying process?It’s best to keep windows closed during the drying process. ATP Restoration’s drying equipment is designed to create a controlled environment for optimal moisture removal. Opening windows can interfere with humidity levels and slow down the drying process.
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How can I tell if I have mold?Mold may be present if you notice visible growth, a musty odor, past water damage, or warped materials. Unexplained allergies or respiratory issues can also be signs. ATP Restoration offers professional testing, inspection, and removal to ensure a safe environment.
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Can water damage affect the integrity of my property?Yes! Water damage can weaken walls, floors, and even your foundation. Prolonged moisture causes wood to rot, drywall to deteriorate, and metal to corrode, leading to structural instability and mold growth. Quick, professional drying and repairs are essential to prevent long-term damage.
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What happens if I don’t dry out water damage correctly?If water damage isn’t dried properly, it can lead to mold growth, structural damage, and higher repair costs. Moisture left behind weakens wood, drywall, and flooring, creating potential long-term issues.
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How do I know when my property is completely dry?At ATP Restoration, our specialists use professional moisture detection equipment to determine when your property is completely dry. Even if surfaces feel dry to the touch, moisture can still be trapped within walls, flooring, and other materials. We conduct thorough inspections and monitor moisture levels to ensure areas are properly dried.
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Do you fix the pipes after it bursts or cracks?ATP Restoration focuses on water damage mitigation and restoration after a pipe bursts or cracks. While we do not perform plumbing repairs, we can recommend a trusted plumber to fix the issue before we begin the drying and restoration process. Our priority is ensuring your property is properly dried and restored to prevent further damage.
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What should I do if I discover water damage in my home?If you discover water damage, it’s important to act quickly to prevent further issues. If it’s safe, turn off the water source and electricity to the affected area. Then, contact ATP RESTORATION. Our team will assess the damage, start extracting water, and begin the drying process, all while documenting everything for the homeowner and insurance.
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What happens if my sump pump fails during a storm?If your sump pump fails during a storm, water can accumulate in your basement or crawl space, leading to flooding, structural damage, and potential mold growth. This can also damage flooring, walls, and stored belongings. Acting fast is crucial. ATP RESTORATION can respond immediately to remove water, dry the area, and begin restoring your property to its pre-loss condition.
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Do I need to leave my home during the water mitigation process?The decision to remain in your home during the water mitigation process depends on the severity of the damage. For minor incidents, staying might be feasible.For significant damage, temporary relocation may be recommended for your safety.
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Can you remove the smoke smell from my home?Proper cleaning and soot removal are crucial for eliminating smoke. ATP Restoration uses the latest technology and techniques to ensure that the smoke odor has been eliminated.
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Does ATP handle the demolition and cleanup after a fire?ATP Restoration provides demolition and cleanup services after a fire. Our team safely removes damaged materials, clears debris, and ensures the property is ready for restoration. We handle everything from smoke and soot removal to odor elimination, helping you take the next steps toward recovery.
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Can fire-damaged items be restored, or do they need to be replaced?The restoration of fire-damaged items depends on the extent of the damage. Each item needs to be evaluated to determine if it can be salvaged or if replacement is necessary. Factors like material type, severity, and value determine salvageability
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Do you offer board up and tarping services?Our Kansas City location does! ATP Restoration provides emergency services around the clock, available 24/7, 365 days a year. Our emergency offerings include tarping and board-up, as well as water extraction and various other services.
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Do you offer preventative services to protect my property from future damage?Absolutely! At ATP Restoration, we believe that the best damage is the kind that never happens. That’s why we offer a range of preventative services to help safeguard your property from future water, fire, mold, and storm damage.
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Can ATP RESTORATION work on storm damage from fallen trees or heavy rain?Yes! Our Kansas City location can assess the damage, remove debris, and begin water mitigation to prevent mold or further structural issues. From water extraction and drying to complete reconstruction, we’ll restore your property and help minimize long-term damage.
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Can you repair decks or other exterior structures after storm damage?Yes! Our Kansas City location repairs decks, fences, siding, and other exterior structures damaged by storms in the Kansas City area. From fallen trees to wind and hail damage, we’ll assess the damage and get your property safely restored.
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Will ATP Restoration still work with me if I don’t file a claim?Absolutely! ATP Restoration works with most insurance carriers, and we always recommend speaking with your agent when thinking about filing a claim. Whatever you decide is best for your situation, ATP Restoration can assist you.
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Do you service docks damaged by weather?No, ATP RESTORATION does not service docks at Lake of the Ozarks. However, we’re happy to inspect the rest of your lake property for storm damage and assist you in finding a trusted dock specialist if needed.
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Can you restore my wet furniture?The possibility of restoring your furniture depends on the level of damage done. Before a full assessment can be made, the furniture must be thoroughly dried. Any items that cannot be salvaged will be documented for your records, with the possibility of replacement.
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Do you offer content pack-out and storage for my belongings?Yes! ATP Restoration offers content pack-out and storage services for your belongings. We carefully inventory, pack, and transport your items to a facility for cleaning and storage. Once your property is restored, your belongings are returned to their original locations.
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What areas do you service?ATP Restoration proudly serves Kansas City and the surrounding areas, as well as all areas of the Lake of the Ozarks. We offer reliable restoration services for both residential and commercial properties. Whether you're in the heart of Kansas City, the surrounding suburbs, or live at the Lake, our team is ready to respond quickly when property damage occurs.
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What does pre-loss condition mean?Pre-loss condition refers to the state a property was in before damage occurred. ATP Restoration specializes in restoring properties to their pre-loss condition efficiently and professionally.
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How long does the restoration process typically take?The timeline depends on the extent of the damage, but in general: Minor repairs (like small water damage) can take a few days Moderate damage may take 1–2 weeks Major restoration projects (like structural or fire damage) can take several weeks At ATP Restoration, we’ll provide a clear timeline up front and keep you updated every step of the way.
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How quickly can ATP Restoration respond?ATP Restoration offers 24/7 service, 365 days a year. We will do our best to provide quick and efficient service every time.
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Can ATP handle small jobs, or do you only take large projects?At ATP RESTORATION, no job is too big or too small. We are here to help with all your property restoration needs. Whether it’s a minor water leak, a small patch of mold, or a full-scale disaster caused by fire or storms, we approach every project with the same level of care and professionalism.
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Do you work with second homeowners who are not local?Yes! If you're away and find water damage or mold, we can respond quickly to prevent further issues. We’ll assess the situation, provide a thorough mitigation plan, and ensure your property is secure and ready when you return while keeping you updated with photos and weekly reports throughout the process.
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Are you technicians certified and insured?ATP Restorations technicians are certified and insured under ATP. Some certifications obtained by our technicians and project managers include IICRC, Class A General Contractor, and Lead Paint Certification.
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Do you work with both residential and commercial properties?Yes! We provide restoration services for both residential and commercial properties, including homes, apartments, offices, and retail spaces. Our team handles water, fire, storm damage, and more, ensuring a thorough and efficient restoration process tailored to your needs.
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How do I get started with ATP Restoration?Getting started with ATP RESTORATION is simple and stress-free. Whether you're dealing with water, fire, mold, or storm damage, our team is ready to help. You can start by calling us directly or visiting our website to request a consultation or emergency service.
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